Healthcare IT News (7/8, Jercich) reports research published online in the Journal of Medical Internet Research reveals that “virtual visits facilitate healthcare access and relationship-building, contributing to satisfying relationship-centered care, a crucial aspect of contemporary patient experiences.” Investigators arrived at that conclusion after surveying “426 adult patients with a virtual visit between June and July 2017 – notably, before the COVID-19 pandemic more broadly normalized telemedicine.” The study revealed that “the average overall satisfaction score was 4.4 out of 5, with about 82% of respondents saying their virtual visit was as good as an in-person visit with a clinician,” and “more than half of the respondents agreed that their virtual visit was better than an in-person one.”
Related Links:
— “Patients are just as satisfied with virtual visits, Cleveland Clinic study finds “Kat Jercich, Healthcare IT News, July 8, 2021