ABC News (7/4, Livingston, Cunningham) reported that “three years after the launch of the three-digit 988 Suicide & Crisis Lifeline, the service is seeing increases in call volume, state-level support and reported effectiveness, as well as reductions in specialized offerings, including one designed to help LGBTQ youth.” Since launching in July 2022, “the Lifeline has answered over 13 million calls, chats and texts across the U.S. and its territories, according to SAMHSA.” Dr. John Palmieri, acting director of SAMHSA’s 988 Lifeline Office, told ABC News there has been “about a 20% higher volume of calls, texts and chats” this year compared to the year prior. However, the Trump Administration “has implemented significant workforce reductions for HHS and SAMHSA over the last few months.” Notably, SAMHSA “recently announced that the Press 3 option, which provides specialized care for LGBTQ youth, will no longer be a part of the Lifeline.”
Related Links:
— “3 years later, 988 Lifeline sees higher volume but special option for LGBTQ youth cut,”Kelly Livingston, ABC News, July 4, 2025