According to CNN (7/13, Viswanathan), as the 988 Suicide and Crisis Lifeline “heads into its second year of existence,” it “still has some hurdles to overcome when it comes to awareness, staffing and routing.” For example, “many people still don’t know that the lifeline exists or that 988 call centers face ongoing staffing challenges – and are actively seeking counselors.” What’s more, “since 988’s launch, there have been state-by-state differences in the implementation and funding of the crisis line.”
Related Links:
— “One year after launch, 988 mental health crisis line still building awareness and staffing,”Jacqueline Howard and Giri Viswanathan, CNN, July 13, 2023