Despite Increased Use, 988 Faces Shaky Financial Future

KFF Health News (9/7, Saint Louis) reports, “Since the National Suicide Prevention Lifeline transitioned a year ago to the three-digit crisis phone number 988, there has been a 33% increase in the number of calls, chats, and texts to the hotline,” but “even with that early sign of success, the program’s financial future is shaky.” For the past “two years, the federal government has provided about $1 billion from the American Rescue Plan and Bipartisan Safer Communities acts to launch the number, designed as an alternative to 911 for those experiencing a mental health crisis.” But, “after that infusion runs out, it’s up to states to foot the bill for their call centers,” and many states, particularly “predominantly rural ones” where 988 is particularly needed, “have not made long-term plans to provide support.”

Related Links:

— “Most States Have Yet to Permanently Fund 988. Call Centers Want Certainty,”Christina Saint Louis, KFF Health News, September 7, 2023

Posted in In The News.