The New York Times (1/19, Chung) reports, “The National Suicide and Crisis Lifeline, also known as the new 988 hotline, has been operational for only six months, and it has already handled more than two million inquiries across phone calls, chats and text messages,” a number that “far surpasses the inquiries received in the same time period the previous year, when the hotline was 10 digits long.” Besides “answering tens of thousands more calls, chats and text messages than in the past, the hotline has also been responding more swiftly and more locally.”
CNN (1/19, Howard) also covers the story.
Related Links:
— “New 988 Mental Health Crisis Hotline Sees Record Demand “Christine Chung, The New York Times, January 19, 2023