More Than One In Four Mental Health Outpatients Rely Exclusively On Telehealth, Study Finds

American Journal of Managed Care (11/26, Steinzor) reported a study found that “telehealth has rapidly reshaped outpatient mental health care in the US, with new data showing that nearly 28% of adult mental health outpatients relied exclusively on virtual visits in 2021–2022.” The researchers “analyzed data from the 2021–2022 Medical Expenditure Panel Survey, focusing on 4720 adults aged 18 years or older who reported receiving mental health care.” Among adults surveyed, “27.8% received all telemental health care, 21.5% received hybrid care, and 50.6% received all in-person care.” They observed that “telehealth use was highest among adults aged 18 to 44 years, college graduates, higher-income patients, private insurance holders, and urban residents.” They noted that “psychotherapy users – without medication or with medication – and those with less than moderate distress were also more likely to use telehealth, whereas patients receiving only medication or treated by counselors or social workers.” The study was published in JAMA Psychiatry.

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— “Telemental Health Now Serves 1 in 4 Outpatients,”Pearl Steinzor, American Journal of Managed Care , November 26, 2025

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