Healio (1/29, Rhoades) reports, “Practitioner empathy was associated with greater patient satisfaction, according to results from more than a dozen trials, although the findings were hampered by inadequate reporting and a risk of bias, according to researchers.” For the research, published in Annals of Internal Medicine, “researchers evaluated 14 randomized clinical trials (RCTs) – comprising 80 practitioners and 1,986 patients – that assessed the impact of empathy on patient satisfaction. Overall, practitioner empathy was associated with positive change in patient satisfaction.”
Related Links:
— “Provider empathy may improve patient satisfaction, but more research is needed,” Andrew Rhodes, Healio, January 29, 2024