PatientEngagementHIT (11/29, Heath) reports, “Six in 10 patients had a bad healthcare experience in the past year, leaving the door open for organizations to get a bad reputation or even lose market share, according to the latest The Beryl Institute-Ipsos PX Pulse, a quarterly report that examines the patient experience.” The report, based on “over 1,000 patient responses to the Ipsos KnowledgePanel, showed that 60 percent of patients had a poor healthcare experience in the past three months and very few (14 percent) could say they’ve had a positive healthcare experience in the past three months.”
Related Links:
— “Healthcare Orgs Face Imperative to Rebuild Good Healthcare Experience “Sara Heath, PatientEngagementHIT, November 29, 2022