The AP (4/4, Yen) reports Steve Young, a Department of Veterans Affairs deputy undersecretary, testified before the House Veterans Affairs Committee that the department has improved the operation of its suicide hotline. Young said that calls are now answered within eight seconds on average and that it was now “rare” for calls to be bumped to a backup center.
Related Links:
— “VA DEFENDS WORK TO FIX TROUBLED VETERAN SUICIDE HOTLINE,” HOPE YEN, Associate Press, April 4, 2017.